Privacy Policy

Last updated: March 25, 2025

This Privacy Policy explains how Adversoup ("Platform", "We") collects, uses, protects, and shares user data in our services. By using our platform, you are deemed to have accepted the practices specified in this policy.

1. Information We Collect

Parent Information

• First and last name
• Email address
• Phone number
• Billing and payment information (only the last 4 digits of payment cards are stored)

Child User Information

• First name only (last name is not collected)
• Age group
• Usage statistics
• Interaction data
• Learning preferences

Automatically Collected Information

• Device information (model, operating system, IP address)
• Session data
• Usage data collected through cookies and similar technologies

2. Use of Information

We use the data we collect for the following purposes:

• Providing and improving services
• Creating and managing accounts
• Offering personalized educational content
• Providing technical support and customer service
• Processing payment transactions
• Implementing security measures
• Fulfilling legal obligations

Child data is collected only for in-service use and is not used for advertising, marketing, or third-party analysis.

3. Information Sharing

Your user information is shared only in the following circumstances:

• Legal requirements (court orders, law enforcement requests, etc.)
• With service providers (hosting services, payment processors, etc.), only to provide services and under data protection commitments
• When you have given explicit and separate consent

Child data is never shared with third parties without parental consent.

4. Cookies and Tracking Technologies

We use cookies and similar technologies on our platform to enhance the user experience.

Purposes of use:

• Session management
• Error detection
• Usage analysis

Types of cookies:

• Essential cookies
• Functional cookies
• Performance cookies

You can change your cookie settings or disable cookie usage through your browser.

5. Data Retention Period

Personal data is retained for as long as necessary for service provision or as required by legal obligations.

When you delete your account, your data will be securely removed from our systems within 30 days (except for legal retention obligations).

6. Data Security

We implement current technological and organizational measures to protect your data:

• SSL/TLS encryption
• Secure data storage systems
• Regular security scans and audits
• Authorized access controls
• Continuous system monitoring

7. Children's Privacy

Our platform is designed for children under 13 years of age.

• Child accounts can only be created with the approval of a parent or legal guardian.
• Only minimal data is collected from children.
• Content for children does not contain external links or purchase options; if access exists, it is protected by a Parental Gate.
• Child data is not used for advertising and analysis.

8. User Rights

As users, you have the following rights:

• Request access to your data
• Request correction or deletion of your data
• Request restriction of data processing activities
• Request data portability
• Object to processing
• Right to delete your account directly from within the application (Profile > Settings > Delete My Account)

To exercise these rights, you can contact us at: info@novaai.ai

9. Third-Party Services

We may work with service providers such as payment processors (e.g., Stripe, iyzico, PayTR, etc.) and hosting services.

These parties can only access data for the purpose of providing necessary services and are obligated to comply with the same privacy protection obligations as we are.

10. Policy Changes

If we make changes to this privacy policy, the changes will be published in the application and notified to your registered email address.

Continuing to use our services after a policy change means you accept the updated policy.